FAQs
General
Do you offer wholesale or collaborations?
nadinekalouche@hotmail.com2025-09-23T07:22:55+00:00Absolutely! For wholesale inquiries or collaborations, please contact us at [email/WhatsApp].
Are your bags handmade?
nadinekalouche@hotmail.com2025-09-23T07:19:45+00:00Yes! Each piece is carefully handmade by skilled artisans, making every bag one of a kind.
What materials are your handbags made from?
nadinekalouche@hotmail.com2025-09-23T07:16:34+00:00Our handbags are crafted from premium-quality leather or python leather. We also offer high-quality vegan leather upon request.
How can I contact LILI if I have more questions?
nadinekalouche@hotmail.com2025-09-23T07:25:18+00:00You can reach us directly via Instagram DM, WhatsApp, email, or by phone at +961 3 608 876. We’ll be delighted to assist you.
Orders
How long does delivery take?
nadinekalouche@hotmail.com2025-09-23T07:12:32+00:00Orders are usually processed and delivered within 3 to 7 business days, depending on your location.
What is your return and exchange policy?
nadinekalouche@hotmail.com2025-09-23T07:14:22+00:00We want you to love your purchase. If for any reason you’re not satisfied, you may request a return or exchange within 24 hours of delivery, provided the item is unused and in its original packaging.
Payments
What are the payment methods?
nadinekalouche@hotmail.com2025-09-23T07:11:04+00:00We accept payments through cash on delivery or via Whish Money transfer.

